Social MediaAnalytics Guide
Master essential social media metrics to optimize your campaigns and improve engagement across platforms.
Engagement Rate
Measure how actively your audience interacts with your content.
Formula
Engagement Rate = (Total Engagements / Total Followers) × 100
Benchmarks
- Average: 1-3%
- Good: 3-6%
- Excellent: 6%+
- Average: 0.5-1%
- Good: 1-3%
- Excellent: 3%+
- Average: 2-3%
- Good: 3-5%
- Excellent: 5%+
Reach & Impressions
Track how many people see and interact with your content.
Formula
Reach Rate = (Post Reach / Total Followers) × 100
Benchmarks
organic
- Low: <10%
- Average: 10-20%
- High: >20%
paid
- Low: <25%
- Average: 25-50%
- High: >50%
Social ROI
Calculate the return on investment from your social media efforts.
Formula
Social ROI = ((Revenue - Investment) / Investment) × 100
Benchmarks
organic
- Break-even: 0%
- Good: 100-200%
- Excellent: >200%
paid
- Break-even: 0%
- Good: 200-400%
- Excellent: >400%
Platform-Specific Metrics
- Engagement rate per post
- Story completion rate
- Reach per post
- Profile visits
- Website clicks
- Page engagement rate
- Post reach
- Click-through rate
- Video retention
- Cost per result
- Content engagement rate
- Follower growth rate
- Page views
- Lead generation
- Cost per lead
Related Resources
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